ChopiNote

Delete your ChopiNote account

This page explains how to delete your ChopiNote account (app by [Legal entity name], on Google Play and the App Store) and the data we hold about it, at any time and without installing the app. See also our privacy policy.

In the app (instant)

  1. Open Profile → Account management.
  2. Tap Delete account, type DELETE and confirm it is you: your password, your Google account, or (phone-number accounts) a sign-in with an SMS code from the last few minutes.
  3. Your account is removed immediately.

By email

Cannot open the app? Write from the email address of your account (phone-number accounts: tell us the number) to support@chopinote.com with the subject “Delete my account”. We reply to confirm and complete the deletion within 30 days.

Request deletion without the app

Email support@chopinote.com (see “By email” above). You may also ask us to delete only some data (for example feedback or cloud recordings) while keeping your account.

What is deleted

DataResult
Profile (name, email or phone number, photo, bio) and sign-in identityDeleted
Progress, favorites, downloads list, achievements, settingsDeleted
Recording files and scores stored in the cloudDeleted
Push notification tokensDeleted
Fingerprint / face login token (hash)Deleted
Feedback you sentKept without a link to your account unless you ask us to remove it
Server logs (IP, request time)Expire automatically after a short period

Data kept only on your phone (guest mode, local recordings) is removed by uninstalling the app or using Profile → Clear all my data.