Delete your ChopiNote account
This page explains how to delete your ChopiNote account (app by [Legal entity name], on Google Play and the App Store) and the data we hold about it, at any time and without installing the app. See also our privacy policy.
In the app (instant)
- Open Profile → Account management.
- Tap Delete account, type DELETE and confirm it is you: your password, your Google account, or (phone-number accounts) a sign-in with an SMS code from the last few minutes.
- Your account is removed immediately.
By email
Cannot open the app? Write from the email address of your account (phone-number accounts: tell us the number) to support@chopinote.com with the subject “Delete my account”. We reply to confirm and complete the deletion within 30 days.
Request deletion without the app
Email support@chopinote.com (see “By email” above). You may also ask us to delete only some data (for example feedback or cloud recordings) while keeping your account.
What is deleted
| Data | Result |
|---|---|
| Profile (name, email or phone number, photo, bio) and sign-in identity | Deleted |
| Progress, favorites, downloads list, achievements, settings | Deleted |
| Recording files and scores stored in the cloud | Deleted |
| Push notification tokens | Deleted |
| Fingerprint / face login token (hash) | Deleted |
| Feedback you sent | Kept without a link to your account unless you ask us to remove it |
| Server logs (IP, request time) | Expire automatically after a short period |
Data kept only on your phone (guest mode, local recordings) is removed by uninstalling the app or using Profile → Clear all my data.